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Bonds - Westfield Parramatta - 2nd May 2018

 
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Sarah1968 ()
Legion Costume Judge
Legion Costume Judge


Joined: 08 Jul 2013
Posts: 579
Location: Sydney, Australia
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PostPosted: Wed May 09, 2018 4:10 am    Post subject: Bonds - Westfield Parramatta - 2nd May 2018 Reply with quote

Tython Troop Report

Event: Bonds "Star Wars" brand promotion

Location: Westfields Parramatta

Date/ Time: 2nd May 2018 - 11am to 2pm

Weather: Indoors/in store

Legionaries: Sarah Hillier (Sarah 1968) - Chewbacca

Wranglers: George Bounos (and R2D2 tagged along)

Mission Report:

Turned up ahead of time to do a bit of recon and have a quick coffee. Store manager had a change space and storage area. Briefing was Chewbacca standing in store for approximately 2.5 hours in front of a SW/Bonds sign for photo opportunities with customers and passers-by.

Going great until around 1pm when some local trash decided to come IN STORE to harrass the Wookiee. Pushing, kicking stilts, getting right in my face and spouting crude language. I had to ask a customer to get the sales staff to come over by which time the offenders had left. No help whatsoever from staff as they stated "they were busy with customers" which was not the case.

Called it quits not long after that, was offered water by way of a cup and straw, no validation of parking as "it wasn't part of the arrangement".

Mission Status:

We did what we normally do and brought it for the punters. Store staff were disappointing and non-helpful. Received an apologetic phone call from the State Manager post troop as this was organised via Disney and LFL and "Simone" was horrified that this happened in the store.
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Sair (Sarah Steele)
Tython Base CO
Tython Base CO


Joined: 06 Sep 2014
Posts: 437
Location: Canberra, Australia
Medals: 1 (View more...)
Rebel Legion Supporter (Amount: 1)

PostPosted: Thu May 10, 2018 4:57 am    Post subject: Reply with quote

Thanks Sez,

Yes that is totally unacceptable behaviour by the public and very disappointing reaction by the staff. I'm glad that both Bonds and Disney are aware of the situation.

This is the perfect example of why we won't let people troop ANY event on their own. So glad that George was there to assist you in general.

Thanks again Sez. You trooped above and beyond last week as Chewie.
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