Hello! Help needed

anton (Fuzzy) · Posted: Sun Feb 21, 2021 4:49 pm Post subject: Hello! Help needed

Okay , we still get old frames for new members , and now I got information that our BMO don't get her email for new suits etc but a non staff member gether email. . . This is not the first time I brought this up about frames , what is the issue? Can we get this done NOW.

/Anton
_________________
fuzzybear

OrangeCrush (Amber Sotelo) · Posted: Wed Feb 24, 2021 3:50 am Post subject:

Hello,
Michael Capell believes he has corrected your frames issue.

Looking at the database entries for Nordic, I show :
CO : Verdandi (Lina)
XO ; anton (Fuzzy)
BMO : Lora Skywalker (Maria)

Is Lora Skywalker not your BMO?

anton (Fuzzy) · Posted: Wed Feb 24, 2021 1:08 pm Post subject:

Lora Skywalker () · Posted: Thu Feb 25, 2021 6:40 pm Post subject:

To clarify it's only emails regarding changes made to their rosters I don't get, but the emails the members get when the chances are done (like with the updated logo) says they get it because they are the BMO.
So either those emails needs to go to the actual BMO or the text needs to be changed.

- Lora

P.s. regarding old vs. new logo. This is an approval this year (and after the logo was changed):
http://www.forum.rebellegion.com/forum/costume.php?mode=view&a=24290
It still has the old logo.

This was also approved this year, first had the old logo, but now have the new one:
http://www.forum.rebellegion.com/forum/costume.php?mode=view&a=24352

The logo issue is that someone keeps putting our old base logo on new costume approvals, which means someone on the photoshop team is working with the wrong logo files. This is what we've been trying to point out for the last couple of months.
_________________

Nordic Base BMO | DL of Aurora Delegation | CRC | She/Her They/Them

RLGS Detachment website: http://www.senate.rebellegion.com/

ionicdesign (Michael) · Posted: Thu Feb 25, 2021 7:08 pm Post subject:

Lora Skywalker () · Posted: Thu Feb 25, 2021 7:19 pm Post subject:

Great.

And I hope you look into the text issue on the emails as well. Pretty sure that one is an old one that simply hasn't been caught.
_________________

Nordic Base BMO | DL of Aurora Delegation | CRC | She/Her They/Them

RLGS Detachment website: http://www.senate.rebellegion.com/

ionicdesign (Michael) · Posted: Thu Feb 25, 2021 7:22 pm Post subject:

OrangeCrush (Amber Sotelo) · Posted: Sat Feb 27, 2021 10:33 pm Post subject:

OK - sorry this has taken so long - I have reviewed everywhere a profile is entered that automatically generates an email to go to the BMO.
There are no emails sent out when changes are made to a member's form account or to their listing.
The only emails that are sent out by the system are when a costume has been submitted or approved or denied.
Could the emails that Isabella is receiving be coming from the base's own website? I was not able to find what Isabella's profile name is - although if you know it that would be helpful.
But I can find nowhere in our system that would be generating an email that would not go to your BMO. And the email I have associated with your BMO is lorathelibrarian@gmail.com.
Sorry I have not been able to troubleshoot this issue for you.

Forum and Costume Controls